Start your journey into ITIL with this PrepCast — an educational series designed to break down every key concept, from guiding principles to practices, in a way that’s clear, practical, and exam-ready. Each episode delves deeply into the ideas behind modern service management, helping you not only memorize but also truly understand how they apply in real-world contexts. Whether your goal is to strengthen your career skills or prepare with confidence for the ITIL Foundation exam, this series gives you the knowledge and clarity to succeed. Produced by BareMetalCyber.com
First Episodes
Episode 1: Welcome to ITIL Foundation & How to Use This Course
The journey to mastering ITIL begins with understanding how this course is structured and what you can expect along the way. In this introductory episode, we’ll explai...
Episode 2: Why Service Management Matters
Before diving into the details of ITIL, it’s essential to step back and ask: why does service management matter at all? In this episode, we’ll frame service management...
Episode 3: ITIL 4 vs. Previous Versions
ITIL has been evolving since the 1980s, but ITIL 4 represents its most significant transformation. Earlier versions were heavily process-driven and sometimes criticize...
Episode 4: Exam Format, Question Types, and Strategy
No matter how well you study, exam success depends on knowing what to expect on test day. This episode demystifies the ITIL 4 Foundation exam format, walking you throu...
Episode 5: Bloom’s Levels Explained
A key part of preparing for the ITIL Foundation exam is knowing the depth of knowledge you are expected to demonstrate. In this episode, we’ll explain Bloom’s taxonomy...